Complete details of warranty, long-term service, and assistance process.
All products purchased from an authorized distributor are covered by a one-year warranty. Note: This warranty does not apply to online purchases. No service or spare parts will be provided for online purchases.
To avail warranty service, customers must present a valid GST invoice issued by an authorized distributor. Warranty begins from the date mentioned on the GST invoice. This invoice also acts as the official warranty card.
During the one-year warranty period, repairs and necessary part replacements will be provided free of cost.
After the expiry of the one-year warranty, customers are entitled to 35 years of free service, which includes:
Please ensure you have your GST invoice (from an authorized distributor) while requesting service.
No. Online purchases are not eligible for warranty or spare parts support.
Your valid GST invoice issued by an authorized distributor.
No. Under the 35-year free service policy, labor is free but spare parts are chargeable.